Why your account is limited and how to remove the limit

Short answer

Account limits are part of standard risk and compliance controls. Most limits are temporary and can be removed quickly once required checks are completed.

Why accounts get limited

Your account may be limited if:

• This is your first transfer on Oneremit
• There is a sudden increase in transaction volume
• Required business or verification documents are missing or outdated
• Your transaction activity does not match your stated business profile
• Additional compliance review is required

What to do if your account is limited

1. Log in to your dashboard and check for any pending requests
2. Upload any missing or requested documents
3. Ensure your business information is accurate and up to date
4. Wait for the review to be completed

How long reviews take

• Most reviews are completed within one business day after all required information is submitted
• Complex cases may take slightly longer

How to avoid future limits

• Keep your business profile updated
• Use consistent funding sources and transaction patterns
• Notify support in advance for large or unusual transfers

When to contact support

Contact support only if:

• You have submitted all requested documents and the limit remains after one business day
• You are unsure which documents are required

Have this ready:

• Business name on the account
• Transfer reference ID (if applicable)
• Confirmation of submitted documents

Updated on: 07/02/2026